Privacy Policy

At Ivory Wild, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us.

1. Who We Are

Ivory Wild is a UK-based business founded in 2020, offering handcrafted, natural home decor products and scented candles. Our website provides a platform for exploring and purchasing our eco-conscious, toxin-free products.

2. What Information We Collect

We may collect the following personal information:

Contact Details: Name, email address, phone number (if provided).
Order Information: Shipping and billing addresses, purchase history.
Payment Information: We use secure third-party processors; we do not store card details.
Website Usage Data: IP address, browser type, pages visited, time on site (via cookies and analytics tools).

3. How We Use Your Information

We use your data to:

Fulfill and manage orders.
Communicate order updates and respond to inquiries.
Improve website performance and user experience.
Send updates or promotional offers (with your consent).

4. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and gather analytics. You can control cookie settings through your browser preferences.

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Trusted third parties (e.g. payment processors, shipping partners).
Legal authorities, if required by law.

6. Your Rights

You have the right to:

Access the personal data we hold.
Request corrections or deletions.
Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at: [your email address]

7. Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access or loss.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our products and website are not intended for children under 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

For questions or concerns about your privacy, contact us via the chat function.